Dear Valued Customer:
Effective July 11, 2014 the servicing of federal loans (FFEL) was transferred to Nelnet, Inc. As your new servicer, Nelnet will handle your loan servicing, including billing, payment processing, and customer support.
Brazos Loan Servicing, Inc. (BLS) would like to thank you for doing business with us. The transfer of student loan servicing to other institutions is a common business practice for lenders. We are working closely with your lender and Nelnet to make the transition as smooth as possible. If you have any questions or concerns regarding this transfer, visit www.nelnet.com or call toll-free at 888.486.4722. Assistance is available 24 hours a day, 7 days a week.
Please click on the 2nd block entitled Federal Family Education Loans. The Frequently Asked Questions outline the important dates and contact information you will need for the transition to Nelnet. Please note again, this servicing transfer applies to Federal Family Education Loans (FFEL): Stafford, PLUS, Grad PLUS, and Federal Consolidation loans only.
If you also have private loans serviced by BLS, please continue making your private loan payments to BLS. On-line payments for private loans are still available. Click on BLS Green to make a payment.
To learn more about the transfer of servicing please click on the FAQ’s under the, more information tab at the bottom of this web page.
The Management and Staffing Team of Brazos Loan Servicing, Inc.